Contact Center
We have our own, vastly experienced customer service team.
We gather information and manage it through various channels, always utilizing the latest technology to provide the best coverage and service for each campaign’s needs.
We manage:
Information:
We customize information for each activity, feature, conditions, prizes…
Incident resolution:
Regarding orders, packages, deliveries, use of received product, bonus/voucher redemption, exchanges, guarantees.
Data collection:
Optional telephone orders. Personal data collection or verification. Satisfaction surveys. Promoting prize redemption.
