Política de Gestión

ACL DIRECTPROMO is a company dedicated to managing incentive promotions that its clients (the promoting companies) carry out with their distributors, customers, or commercial networks.

Since its founding, it has been fully committed to Service Quality as the cornerstone of its corporate strategy, as well as to Information Security.

ACL’s quality policy is to deliver its services in accordance with the clients’ requirements and needs, as well as with legal, regulatory, and any other subscribed requirements. ACL does not consider acceptable any commitment that may compromise these principles.

Using the UNE EN ISO 9001:2015 and UNE EN ISO 27001:2023 standards as a reference for its Quality and Information Security Management System, ACL conducts ongoing performance analysis to achieve continuous improvement in its management method. To this end, it sets and communicates objectives and goals, which are used as a permanent tool to review the system.

Regarding the information management system, ACL’s management is committed to:

  • Access: Our clients can securely access the information we generate on their behalf while providing services.
  • Trust: Maintain trust with all our clients, as well as with other stakeholders involved in the company’s operations.
  • Culture improvement: Promote and strengthen a culture of Security among employees.
  • Business continuity: Establish an action plan to respond to any incident that ensures the continuity of service delivery.
  • Integrity: We work to prevent information from being altered or incomplete. We safeguard the accuracy and completeness of the information.
  • Confidentiality: Only individuals authorized by our clients may access the information.
  • Security assurance: We have developed a management system that permanently incorporates best security practices.
  • Compliance with Contractual, Legal, and Regulatory Requirements.

ACL’s Management fosters and promotes cooperation and respect toward clients, employees, partners, suppliers, and representatives of public administrations.

To achieve this, ACL’s Management is committed to providing the necessary resources for the development and continuous improvement of the Quality and Information Security Management System, ensuring it is fully integrated into its short-, medium-, and long-term activities.